google enable access to hidden user library files | Mac OS 10.7 and later for instructions on accessing it or check. Note: The \Users\\Library\ is hidden by default after 10.7.
To delete the entire contents of the OOBE folder (cached user login information):ġ) Quit the Creative Cloud desktop app from the gear icon in the upper-right corner.Ģ) Browse to the following location based on your operating system.Ī) Mac OS: /Users//Library/Application Support/Adobe/OOBE Use the desktop app to install your cc programs/trials (if you have a win os, right click the exe > click 'run as administrator'. Uninstall everything cc including preferences,